Privacy Policy

This post is also available in: العربية (Arabic)

What exactly do we do with this information?

All information provided by our customers is used for the following purposes:

 

We use this information to provide our customers with the content of the online store.

 

We use this information with the aim of better communicating with our customers by providing them with information that may be of interest to them through e-mail or any other means of communication they prefer.

 

We use this information to obtain feedback about their opinion of our store or the services we provide, which helps us to stay in touch with our customers and determine which aspects we should focus on in order to raise the level of experience that our customers share with us to the maximum extent possible.

 

We use this information to create products that better meet our customers’ needs and expectations.


We use this information to process and respond to requests, to improve our operations, and to better communicate with our customers about our products.


We use this information to detect and avoid cases of fraud or abuse on the online store in order to protect the information that our customers share with us.

 

We also use this information to enter our customers into the draws of any competition, promotion or prizes that we may organize periodically for our loyal customers.

 What is meant by third party services?

Our website may, from time to time, include links that help our customers to connect to other pages belonging to the “Al Oud Store” and the pages of other related companies. Our customers may also visit our online store through links on other websites. These websites are referred to as “Third Party”. The “Al Oud Railway” store is not responsible for any data collected on third party pages, even if it is mentioned on our website. We advise you to read the privacy policies on these third party pages.

Question: What non-personal data do we collect?

The online store may automatically collect information that our customers’ browser sends to us. This information often includes their domain name, their username, their IP address, and other information such as the time they spent visiting the online store.

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